Technical Services Manager - OTC cGMP (Tarrytown, NY)



Reports to: Vice President, Sourcing, Procurement and Technical Services

Prestige Consumer Healthcare brings product innovation and quality to over-the-counter healthcare products to better improve the lives of our customers and their families.   For generations, our trusted brands have helped consumers care for themselves and their loved ones. We continually improve and create products that match the ever-changing lifestyles and needs of people globally.

Job Description:

The Technical Services Manager is responsible for planning and directing activities for a portfolio of technology projects for commercially distributed OTC, medical device, and cosmetic products with cGMP.  The individual will lead cross-functional project teams, develop transfer plans and timelines, identify and resolve issues. The individual will have experience working in a highly dynamic and collaborative environment and the ability to communicate effectively with technical and non-technical personnel at various levels within the organization and contract partners.  A highly organized, self-directed team player with a technical background in consumer products or pharmaceutical industry, and basic skills and experience in project management is preferred.

Major Responsibilities/Activities

  • Lead cross-functional teams for implementation of production and cost improvement transfer projects.
  • Coordinate technology transfer activities and perform project management responsibilities for each project.
  • Develop clearly defined project goals, create and manage task lists and establish appropriate timelines using appropriate project management tools.
  • Coordinate project resources, align on project activities, identify critical path issues, and communicate risks in a timely manner.
  • Work directly with external partners to facilitate issues resolution and track compliance during project implementation.
  • Affect outcomes by building professional relationships.
  • Provide critical insight to the project teams on vendor technical and quality systems capabilities.
  • Develop and track the project budget with the team, including capital expenses.
  • Present the status of the projects to the senior leadership team as required.
  • Actively participate in continuous improvement initiatives including product sourcing and Cost of Goods reduction projects in collaboration with the Operations business unit.

Minimum Requirements

  • Minimum of a Bachelor’s Degree in a scientific discipline or equivalent.
  • Minimum 3 years of relevant work experience in pharmaceutical, medical device or related industry in a cGMP environment preferred.
  • Outstanding verbal and written communication skills are required.
  • Demonstrated ability to influence successful outcomes without direct line reporting authority.
  • Demonstrated ability to coordinate activities and lead cross-functional teams for multiple projects simultaneously.
  • Capable of quickly understanding issues and driving resolution.
  • Travel up to 10% mainly in North America
  • Proficiency in computer skills including the use of Microsoft Office / Project products / Smartsheet




Prestige is an Equal Opportunity Employer

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